Processes manual CPI premiums and refunds on restricted accounts/paid in full. Responsible for monitoring Collateral Protection Insurance (CPI) reports. Responsible for the e-LoanServicing Touch Point email queue. Responsible for Consumer loan research and corrections. Level II: All Level I responsibilities and the following: May be in training to learn the job duties of the Consumer Loan Servicing Representative II position. Posts life/disability/unemployment credit protection payments. Posts payments to all Consumer loan types.įorwards all vehicle insurance to third party vendor for tracking. Processes Payoff Requests for all Consumer loan types. Sets-up Automatic Payment Transfers upon request. Inputs phone pay requests into database and mails confirmation letters.
Orders consumer loan coupon books and Cashline Checks. Verifies accuracy of 10% of new loans and critical fields completes corrections as needed.Quality Controls 10% of all scanned documents indexed in Synergy.Ĭoordinates destruction of sensitive documents with the Facilities Department. Processes all online SSI and Medicaid Account Verifications. Tracks and fulfills all research and copy requests.Ĭompletes written Verifications of Deposit. Handles all internal/external member inquiries pertaining to documents (including court/subpoena research). Picks up and delivers all Loan Servicing incoming mail. Responds to internal and external email communications.
It will also process credit bureau reporting and corrections and all tasks associated with maintaining vehicle collateral file. This position will process account transfers due to security breach or removal of member from account. The CLSR will maintain loans under the Servicemember’s Civil Relief Act (SCRA) and handle GAP insurance remittance, claims and reporting functions. It will respond to internal and external email communications, process and post life/disability/unemployment credit protection claims and process loan corrections. This position will post payments and payoffs to loan accounts. The Consumer Loan Servicing Representative (CLSR) will maintain accurate data in our loan servicing systems for consumer loans as well as acting as a member and branch liaison for all consumer loan transaction-related questions.
Its average interest rate and total loan related closing cost difference relative to other lenders by mortgages type is as follows.NASA Federal Credit Union is in search of a Consumer Loan Servicing Representative to deliver exceptional customer service via telephone, mail, and email while assisting members with NASA FCU lending products and services. In our data, NASA Federal Credit Union originated Conforming, FHA, Jumbo and VA mortgages for new home purchases and refinances. Mortgage lenders also tend to charge different interest rates and closing costs depending on the type of mortgage. NASA Federal Credit Union’s Rate Review by Mortgage Type In particular, among the cities we track NASA Federal Credit Union was most active in: For our list of the top mortgage lenders by city, click here. Mortgage lenders often set different rates in different geographical markets. NASA Federal Credit Union’s Rate Review by City To visit NASA Federal Credit Union, check out its website at. We maintain our independence by not accepting any money from the mortgage lenders we review. Overall, combining interest rates and closing costs we estimate that NASA Federal Credit Union tends to be an average cost lender, and give it a National Rate and Closing Costs Rating of 3.5 out of 5 stars. On the other hand, its loan related closing costs were higher than those of other lenders, with a difference of +$443. On average, NASA Federal Credit Union’s interest rates were similar to those of other lenders (-0.00%). National Rate and Closing Cost Star Rating Here is our review of NASA Federal Credit Union nationally: Review Item Is NASA Federal Credit Union a cheap or expensive mortgage lender? To help you shop for a mortgage, we compare the interest rates and closing costs charged by NASA Federal Credit Union to those of other lenders for a comparable set of borrowers.
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